Testimonials
"I was caught in a severe hail storm and my car was heavily damaged. Luckily, I have Brian Armstrong as my car insurance agent and he had placed me with Safeco Insurance a number of years ago. When I called Brian, and told him of the damage to my car, he was very informative on how the claim process would work with Safeco. I called the toll free number Brian provided me and to my surprise, Safeco was extremely helpful and in less than 2 days, my car was at the repair shop getting fixed. Brian, and Safeco Insurance, could not have been more responsive and helpful during the entire time my car was in for repairs.
If you are looking for a quality insurance agent, you need look no farther than Brian Armstrong. His professionalism, knowledge, and quality of service is a welcomed relief compared to some that I have experienced in dealing with other agents and insurance companies."
-Roy A
"My wife and I are busy professionals and are duty bound to our small businesses, and college and high school aged kids. Navigating through treacherous auto insurance waters was not something we knew, nor that we would enjoy dealing with. When we were recently faced with a steeply rising auto policy for four cars and four drivers, we turned to Shelly and Arrow Insurance for help. Our "dear-in-the-headlights" look about auto insurance policies was transformed into a sigh of relief after Shelly worked the telephone, identifying the pieces and parts of major reductions to our policy with the insurance company. Shelly knows her business and is tireless in working with her clients. She is a true professional and someone we are glad to know!"
-Scott H
"With us [selling the business and company vehicle], it looks as this is good bye, but not forever. You've been such a breath of fresh air to work with. We will definitely refer people to you. I hope your boss' know what they have with you. Thank you for always following up with us, your professionalism, for following through and for your prompt responses. Bill and I really enjoyed working with you."
-Bill & Shyla, Flash Point Heating & Cooling
"When I moved to Colorado a friend recommended Brian and Arrow Insurance and it was a great recommendation. Brian helped me find the best deal on insurance (better than I could find for myself). And then, when I moved to California, Brian and Arrow Insurance were ready to help me move my insurance again. Their service and convenience are fantastic."
-Adam S
"You guys make this so painless! The next time someone I know is looking for insurance I will send them your way! Thanks"
-Shane P
"Appreciate all your help! You are by far the best agent I have ever had in my 35 years of driving!"
-Renee R
"Every time that I think of how you went above and beyond to get my daughters and me covered immediately, I want to thank you again and again..."
-Georgine H
"I wanted to write you an e-mail to express my gratitude in always providing us with quick and easy to understand answers. I have always felt that insurance companies were impossible to understand. I never knew exactly what we were getting and how it actually worked but with Brian at Arrow Insurance Professionals I no longer have to deffer to my husband to make all the phone calls. For the first time I am able to call and ask my questions and get a STRAIGHT answer and not feel as though my questions are not important. At Arrow Insurance Professionals, I AM an important customer. All my questions are answered quickly and in a way that I can understand them. I have been a customer for a year and plan to continue being a customer for life."
-Maria H
"It is always hard to have your parked car hit, but I received the best customer service from Safeco Insurance. They were so helpful in getting an assessment of the damages within 1 day. I had various options of where to go for the repair. Each time I called they were patient, gracious, helpful with ALL my questions. I received the insurance payment within 10 days! It was the BEST CUSTOMER SERVICE I have ever received (other than my insurance agent - Shelly). I strongly recommend Safeco car insurance - good rates and Excellent customer service when you need it."
-Diane L
"I wanted to write a letter of thanks to you about my experiences with Arrow Insurance Professionals". Shelly has done more than she had to in order to help me out! Her service was unbelievable! She has time & time again gone above & beyond what she was suppose to do, without her help I would be in trouble, I would not have insurance! I just wanted you to know that Shelly is a great agent that has a passion for her job and helping others, not to mention she is also a great person"
-Andy W
"I have purchased automotive insurance through Arrow Insurance, with broker Brian Armstrong. He was able to get me MORE COVERAGE for LESS MONEY and actually WORKED WITH ME to explain my coverage policy. My insurance company that I had left didn't believe that I had recived such rates with the amount of coverage I have."
-Derek F